1. Why can't I find an event on the website?

Below are a few reasons or suggestions to help you with your search:

• No performances are currently scheduled for the Ogden Theatre, date, or artist you may have selected.
• Ogden Theatre will only list an event after all information is confirmed with artist management. Events are always listed in time to purchase tickets the day they are put on sale.
• Check the proper spelling of the artist, band or building. All words must be spelled correctly.
• Check to see you entered the proper search type and the corresponding artist, city, zip, or building.
• Make sure there is spacing between your words (i.e. John Hiatt, not johnhiatt).
• Try a different search method. Search by city or zip, instead of artist name or building name.
• The event may not be officially promoted by Ogden Theatre or AEG Live. You may want to try finding the event on the band's official website or Ticketmaster.

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2. How do I buy tickets?

• Online — Click the "Buy Tickets" link on the show details page of the band you would like to see.
• Phone — You may purchase tickets by calling Ticketmaster at 303-830-TIXS (8497).
• Box Office — The Ogden Theatre box office opens 1 hour before the doors of any show and is open every Saturday from 10am - 2pm. Tickets purchased with cash will be free of service charge and a $2 fee is added to each ticket when purchased with a credit card.
• You can purchase advance tickets to both Bluebird Theater and Ogden Theatre shows at either box office. Bluebird Theater box office opens 30 minutes before every Bluebird Theater Show. We accept Visa, MasterCard and American Express.
• Outlet — You may purchase tickets directly at a local retailer like Macy's, fye, Sam Goody, Angelo's CD's & More, Twist and Shout and Second Spin. Find an outlet near you here.

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3. How do I purchase accessible seating?

For accessible seating at the Ogden Theatre please arrive at the event 15 minutes prior to the scheduled time of opening doors. If you are unable to arrive at that time or have specific seating requirements, contact the box office at 303-832-1874 prior to the event.

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4. What time zone is used for the show time and on sale time?

All dates and times are local.

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5. How do I subscribe/unsubscribe to a concert calendar for events in my area?

• Subscribe — Click here to subscribe to receive email alerts for presales, cool stuff and info on events in your area.
• Unsubscribe — You may unsubscribe from this service at any time by editing your profile here or clicking the unsubscribe link at the bottom of the concert calendar you receive.

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6. I am looking for employment information, where can I find it?

Ogden Theatre only accepts resumes submitted through our corporate website. A current listing of available job openings can be found on this page.

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7. How can I meet the band?

Only the artist record company, artist management or artist fan club grant backstage access or meet n' greet opportunities. Ogden Theatre does not handle artist access with the rare occasion of a contest run on ogdentheater.net. Not all shows will have a contest to win the opportunity to meet the band.

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8. How do I get directions to the show?

Please visit our directions page for detailed directions and a map.

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9. The show is this week and my tickets haven't arrived, they've been lost, or they've been damaged. What can I do?

Please call Ticketmaster, not the Ogden Theatre, if you any of these issues within 3 days prior to the event. They have information to track your order and will recommend a solution. You can find directions on how to reach customer service at Ticketmaster here.

For tickets purchased through artist fan clubs or other organizations, you should contact that organization directly for information.

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10. What happens if my event is cancelled or postponed?

All refunds are available at your point of purchase. If you purchased your tickets though Ticketmaster, please contact them to receive a refund or exchange for a postponed or cancelled event. Instructions for Ticketmaster regarding postponed and cancelled events are here.

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11. Where can I find a seating chart?

The Ogden is a general admission building so come early to stake out your floor space or your lean up against your favorite bar or wall.

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